If you are not completely satisfied with your purchase from Shades of Time, we are happy to provide a full refund or exchange within 28 days assuming that the goods are in a perfect and saleable condition with original product packaging and instructions where appropriate (Please note that due to hygiene reasons we are unable to refund or exchange earrings).Print a returns from
The parcel and its contents are your responsibility until they are received at our distribution centre.
Please note, we cannot refund any shipping on orders nor any shipping charges on returned goods.
Shades of Time is not responsible for returned goods being lost or damaged in transit.
Open For Business
We're operating as usual during the COVID-19 pandemic and all orders will be fulfilled within 24hrs. For any enquiries please get in touch.