All jewellery requires care and attention and doing so will ensure your's keeps in better condition for longer.
To keep your jewellery looking beautiful and it's best for longer we recommend the following:
To keep your jewellery sparkling, we advise using a jewellery polishing cloth to gently rub your jewellery and remove any build up of dirt.
Gemstones can be delicate and exposure to hot water, chemicals and direct sunlight should be avoided.
We advise using a soft, damp cloth to clean your gemstones after wearing.
Do not use silver cleaner or silver dip on plated jewellery.
Use a dry soft clean cloth and wipe gently. Try to avoid over cleaning.
Sterling silver will naturally oxidise over time and tarnish. By storing your sterling silver products in an airtight box or bag it should minimise this oxidisation process.
To remove tarnish, gently scrub your jewellery with a soft brush in diluted soapy water. Dry thoroughly then buff with a jewellery polishing cloth.
Our jewellery comes with a warranty provided by the manufacturer. Warranty times are stated on the product page. To claim, you need to have proof of purchase. Depending on the problem we will either repair or replace your item of jewellery.
Please note that for the warranty to be valid you will have to return your faulty item to us in full, to enable us to either repair or issue a replacement product.
The warranty covers any manufacturing defects. It does not cover wear and tear, misuse or accidental damage. It also does not cover any product that is lost or stolen.
Please contact us with any warranty claims/questions at firstname.lastname@example.org
If you have any further questions about caring for your jewellery, then please do not hesitate to contact us