Hassle Free Returns


If you are not completely satisfied with your purchase from Shades of Time, we are happy to provide a full refund or exchange, within 28 days of purchase, providing the goods are received back in the same condition and with the original packaging.  For our returns form please email enquiries@shadesoftime.co.uk or post the goods back to the following address, making sure you state the order ref, name and a note to confirm if you wish to receive a replacement or refund.


Shades of Time Returns

Studio 36

4 Wharf Street

St Helier




Please note that due to hygiene reasons we are unable to refund or exchange earrings.  If you can provide proof of postage cost to return items, we are happy to refund this once the goods have been received back safely.


To arrange an exchange or return please email us at enquiries@shadesoftime.co.uk or call us on +44 1534 871500