Returns Policy If you are not completely satisfied with your purchase from Shades of Time, we are happy to provide a full refund or exchange within 28 days assuming that the goods are in a perfect and saleable condition with original product packaging and instructions where appropriate (Please note that due to hygiene reasons we are unable to refund or exchange earrings).
To receive a full refund or to arrange an exchange please email email@example.com or call +44 1534 871500
You must return the goods to the address below:
Shades of Time Returns Studio 29 4 Wharf Street St. Helier Jersey JE2 3NR
If returning by post, the parcel and its contents are your responsibility until they are received at our distribution centre so we recommend using a registered postal service and retaining
the proof of postage. Shades
of Time is not responsible for returned goods being lost or damaged in
pride ourselves in customer service and the quality of products we
sell. Currently we hold a 4.5 out of 5 Star Review average at Review Centre and Trust Pilot.
For more information about any of our products, delivery options or
returns please call us on +44 1534 871500 or email firstname.lastname@example.org